Cultivating Resilience at Quayside
In May and June 2025, the Quayside team joined a series of lunchtime resilience workshops led by Wiremu Matthews from Kānuka Wellbeing & Leadership. These sessions offered practical tools and insights to help navigate challenges at work and in life, focusing on stress management, empathetic communication, and supportive questioning.
Session One: Understanding Stress & Cultivating Peace
We explored the stress cycle and learned techniques for emotional regulation. Inspired by Rongo, the atua of peace, we discussed how to foster inner calm and compassion in our relationships.
Session Two: Mana ki te Mana Kōrero
This session reframed “difficult conversations” as chances for connection. Using the principle of Mana ki te Mana Kōrero, we practiced strategies like calm curiosity, intentional preparation, and reflective listening to build empathy and understanding—both at work and at home.
Session Three: Building Resilience through Curious Questions
We focused on asking open-ended, thoughtful questions to support others and encourage reflection. Aligned with the spirit of Matariki mā Puanga, this session emphasized care, reset, and intentional support.
These workshops reflect our ongoing commitment to a high performing, resilient, connected team culture — grounded in emotional awareness, empathetic yet honest dialogue, and meaningful support.
Waipuna Hospice Volunteer Day
Last September, the Quayside team swapped spreadsheets and financial statements for gloves and gumboots, rolling up their sleeves for a day of hands-on mahi at Waipuna Hospice in Te Puna.
Waipuna Hospice holds a special place in our hearts, providing compassionate care and support to individuals and families across our local community. It was a privilege to contribute to their mission, even in a small way.
The day was filled with purposeful activity— trimming harakeke (flax), waterblasting, weeding, shaping bushes, trimming trees, and giving the grounds a much-needed spring clean. Every task was tackled with enthusiasm, teamwork, and a shared sense of gratitude for the opportunity to give back. We hope our contribution helped lighten the load for the incredible team at Waipuna Hospice and we look forward to seeing you back in the garden for round two in September 2025.
He rau ringa e oti ai
— Many hands make light work.
Values Refresh
Earlier this year, Quayside initiated a refresh of its organisational values. The impetus to take a fresh look was prompted from feedback received in the 2024 Employee Engagement Survey, to ensure our values genuinely reflect who we are today and where we’re headed.
To support this, a values workshop was held, offering everyone a chance to contribute and have a voice in defining the principles that would shape Quayside’s culture into the future, discussing how we work together, make decisions, and support each other every day.
The outcome of this process is a new set of values that feel grounded in our shared experience.
Authentic Relationships
This value is represented by the weaving icon, a powerful symbol of connection, creation, and resilience. It reflects the strength that comes from relationships built on trust and mutual respect. The accompanying image of a hongi, showing Chief Executive, Lyndon Settle in a moment of embrace, reinforces the idea of shared breath and unity.
Living this value looks like inclusive leadership, open and constructive feedback, psychological safety, and a team that support one another, building genuine connections that strengthen the collective.
Our People, Our Strength
Symbolised by three pou-like icons standing side-by-side, this value speaks to stability, heritage, and wellbeing.
Each pou represents individuality within a united team, highlighting our collective strength. The image of two team members collaborating in a work setting illustrates this value in action. It is teamwork, mentorship, and encouraging people to stand beside each other and contribute to a shared future with purpose and pride.
Purposeful Stewardship
Represented by the infinity icon, this value symbolises an enduring legacy and limitless potential. The chosen image of two generations nurturing a sapling beautifully captures the metaphor of planting seeds today for the benefit of future generations. This value represents long-term decisions that consider people, the environment, and financial sustainability. It’s about measurable impact, strategic excellence, and building trust through thoughtful action—ensuring that what we do today creates a better tomorrow.
This refreshed set of values represents a natural evolution of our culture, grounded in what matters most to our people. It reflects our identity and serves as a shared compass for how we move forward, together.
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